We ship for FREE within the UAE. No international shipping. Please allow up to 48 hours for order processing and estimated 24 hours for shipping and delivery. We will contact you via WhatsApp for delivery.

Cash on delivery is accepted. Please note our courier will give you a call in advance and prior to order arrival. Kindly make sure you are avaiable to receive the delivery. We prefer if you have exact change otherwise kindly let the courier know you will need change. Thank you for the support.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return and for any return questions, you can contact us at hello@mygenesiscare.com. 

Please refer to our Refund Policy.